Terms of Service
1. Acceptance of Terms
By accessing this promotion, spinning the lucky wheel, submitting registration details, or downloading promotional resources, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service ("Terms") and our Privacy Policy.
If you do not agree with any part of these Terms, you must discontinue participation and exit the page immediately.
2. Campaign Eligibility & Rules
Participation in the lucky draw campaign is subject to the following strict criteria:
- Age Requirement: Participants must be at least 18 years of age or the legal age of majority in their respective jurisdiction.
- Single Participation Rule: Strictly limited to one (1) free spin per user, device, and telephone number. Automated multi-entry attempts using emulators, proxies, or bulk bots are prohibited and will result in forfeiture of any reserved rewards.
- Zero Purchase Necessary: No purchase, deposit, subscription fee, or financial payment is required to enter or claim rewards. Any external party requesting money in exchange for prizes is fraudulent and unauthorized.
3. Prize Reservation & Activation Protocol
Due to high participation demand and finite reward quotas, all won prizes are subject to the following dispatch mechanism:
- Reservation Window: Upon winning a prize slice on the wheel, the allocation is temporarily reserved in the dispatch queue for a limited countdown window (as indicated on the activation timer, up to 15 minutes).
- Verification Submission: To lock the prize reservation, participants must submit valid name and telephone contact details.
- Final Activation: Completing the installation of the official MICO LIVE application unlocks the final delivery dispatch and links the reward to the participant's verified user profile.
- Expiration of Unclaimed Rewards: Unclaimed allocations following the expiration of the reservation countdown will automatically return to the central public prize pool.
4. Intellectual Property Rights
All brand logos, graphics, wheel artwork, slogans, audio elements, interface designs, and digital software displayed on this campaign page are the exclusive intellectual property of MICO LIVE or its promotional licensors. Unauthorized copying, reverse engineering, hotlinking, or reproduction of these assets is strictly prohibited.
5. Prohibited Conduct
Participants agree not to:
- Use automated scripts, bots, spiders, or scrapers to manipulate wheel outcomes.
- Submit fabricated, stolen, or disposable contact numbers to bypass limits.
- Interfere with network connectivity, execute DDoS attacks, or inject malicious payloads into form submission gateways.
- Impersonate MICO LIVE promotional staff or misrepresent promotional terms to others.
6. Limitation of Liability
To the maximum extent permitted by applicable law, MICO LIVE and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your participation in the campaign, temporary server downtime, local device incompatibility, or telecommunication network delivery delays.
7. Modifications to the Promotion
We reserve the right to modify, pause, extend, or terminate the promotion or these Terms at any time without prior individual notice, in the event of technical failures, fraud, or circumstances beyond reasonable control. Updated terms will be posted immediately with a revised effective date.
8. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with standard international commercial and consumer protection principles. Any disputes shall first be resolved amicably through our official support desk.
9. Questions & Support
For inquiries regarding these Terms or campaign rules, please contact our Support & Compliance team:
Legal & Compliance: support@mico-rewards.com
In-App Support: MICO LIVE App > Customer Care Service (24/7)