24/7 Dedicated Support
Contact Support & Assistance
Have questions regarding your lucky wheel prize reservation, activation instructions, or technical inquiries? Our team is standing by to help.
Campaign Support Email
Direct assistance for lucky wheel redemption & verification queries.
support@mico-rewards.comAverage Response: < 2 Hours
In-App Live Chat
Instant live VIP agent support inside the MICO LIVE application.
Open MICO LIVE > Profile > Customer SupportLive Support: 24/7 Realtime
Prize Security Guarantee
100% Zero-fee guarantee. Official staff will never request banking passwords or payment cards.
Verified Safe Campaign ID: #MICO-2026-PROMOSend a Priority Inquiry
Frequently Asked Questions
1. How do I unlock and claim my lucky draw prize?
Once your spin lands on a prize, complete the registration form with your name and telephone contact to secure your allocation. Then, click the download button to install the official MICO LIVE app. Your reward code will be tied to your verified profile for activation.
2. Is there any fee or payment required?
No. This official promotion is 100% free of charge. We will never ask you for money, payment cards, or sensitive banking passwords.
3. What happens if the reservation timer expires?
Prizes are held in the dispatch queue for the duration of the countdown (up to 15 minutes). If unactivated within the window, the quota is returned to the public pool to ensure fairness for other global participants.
4. Can I spin more than once?
To ensure fair distribution worldwide, each individual is strictly limited to 1 complimentary spin per campaign cycle.